All your info is carefully placed under lock and key. We treat your info like we’d want our own treated.
Note: Someday we’ll have our lawyers transform this page a sleep aid. For now, you get the readable human version. Enjoy.
The bottom line? We never give out your info for any reason whatsoever, unless a) where it makes sense for your clients during booking or b) is required by law (which has never happened and will likely never happen).
Read on for the gory details.
Your clients never see appointments you have scheduled with other clients, only your availability. We never give your appointment info out to anyone. Our team might see your appointments, but only for setup, improvement, testing, etc.
Your Name, Email Address, Phone Number, and Business Address
Your name, email address, phone number, and business address will only be shared with your clients when they book they book with you. That’s a good thing.
Everyone else in the world sees nothing. We never give, sell, or hand out your info—your name, email address, phone number, and business address—to anyone. The thought of such a thing is simply repulsive to us. It. Never. Will. Happen. (Unless required by law).
We might email you about product improvements or if we have exciting news. You can easily unsubscribe at any time.
Hummingbook creates two calendars for you: Appointments and Availability. We don't have access to any other calendars in your Google account.
The Hummingbook application has read and write access to both these calendars. If it didn’t, Hummingbook wouldn’t work.
In addition, we have read-only access to your Appointments calendar. This is for product improvement, testing, and tuning on your account. We never share this info with anyone else.
We have read and write access to your Availability calendar. This allows us to initially setup your normal hours (if you opt for that) and to help you down the road if requested.
You can change access levels or completely revoke access at anytime via your Google Calendar settings.
Your clients are yours. Not ours or anyone else’s. We’ll never sell or hand out their information. (Our team might see your clients’ info, but only for support, improvement, or testing.)
Your clients will receive confirmation and notification messages regarding their appointment, otherwise we wouldn’t be terribly useful.
We might ask your clients here and there how they felt about our service so we can improve it for you (and them).
When you’re on our website, everything is encrypted and secured, on every page. That means nobody can get your email address or password. Look for the padlock in your browser’s title bar for the warm fuzzies.
We never see or know your password. In fact, we can’t recover your password even if we tried. It gets totally encrypted. That’s why if you forget it, we’ll have to have you reset it—because we don’t know it. (It’s a mishmash of numbers and letters on our end.)
Your Google/Gmail Account
By using Hummingbook, you’re granting us access to a portion of your Google account—the portion that deals with the calendars we create in your account.
Think of it like this: Google gives us a key for a single room in your big house. A room in which there is only outside access. We’re only able to do things in that one room. We’re not able to peek anywhere else.
Still scared? You can self-destruct our key anytime you want. Then we’ll be locked out—and have to sleep under a bridge. But that‘s ok. We’ll carry on. It’s your house after all.
We can’t read your Gmail or contacts. And of course, your Google password is never shared with us.
You Made It To the Bottom
Wow. You made it to the bottom. Nice work! You’re thorough… like us. Shoot. That was a self-serving compliment… tooting our own horn again. It probably stems from the founder’s childhood. Sorry.
If you have any questions or concerns whatsoever, don’t hesitate to contact us.
Otherwise, help the founder repair his troubled past 😉 by validating him and his worth and try Hummingbook for free.
Private, secure, and all around magical.
Try us free for 30 days. No contracts. No hassles. Cancel easily anytime.